Covid-19 Safe Practice Guidelines - RED ZONE


Prior to a private viewing or open home appointment.

  • Private viewings and open homes can take place if consent from vendor has been received.
  • Where possible marketing material will be emailed to you prior or following the viewing.
  • It is preferable that you pre-registered your interest to attend an open home or private viewing.
  • You can request a copy of First National Roper & Jones’s COVID-19 Safe Practice Guidelines, and these will be made available at open homes and private viewings.
  • Tenants will need to complete, sign, and return to us a copy of the Purchaser Consent & Declaration Form prior to open homes and private viewings.
  • The number of people in the home at one time must be limited to ensure physical distancing (1m minimum between different bubbles) can always be maintained. This may mean staggering access to the property and requiring attendees to wait outside the property until prior attendees leave.
  • In all cases no more than 25 people may attend at any one time. Physical distancing of 1m must always be maintained between different bubbles, meaning that the majority of open homes will need to have significantly less than 25 people in attendance.
  • Queue management will be used to ensure attendees waiting to enter maintain physical distancing.

When is a private viewing unable to take place?

  • No viewings or open homes at properties where a person living at has been, in the 14 days prior to the viewing, unwell or self-isolating.
  • Those feeling unwell, or who have travelled overseas recently, are self-isolating or have been in contact with a confirmed case of COVID-19 may not enter the property.
  • High-risk people should consider not attending viewings (e.g., those over 70 or with existing medical conditions).
  • On behalf of the client and with their express permission; the Salesperson may refuse entry.

At the private viewing/open home.

  • Contact tracing register must be completed by each person or entry will be denied. This will include a declaration relating to health and prior contact.
  • Ensure physical distancing is always maintained (1 metre).
  • Attendees to follow the directions from the Salesperson as to when they can enter the property to ensure physical distancing can be maintained.
  • If a vendor/tenant requests only vaccinated persons at private viewings or open homes, My Vaccine Pass must be provided for viewing by the Salesperson prior to viewing, otherwise access to the property will be denied.
  • Remove shoes at the entry of the property please ensure you are wearing socks.
  • Hand sanitiser will be available please use it on entry and exit.
  • The Salesperson will open all internal/external doors beforehand to minimise surface transmission.
  • Do not open any doors/cupboards, please ask the Salesperson to do this instead.
  • The viewing or open home should be contactless.

Following the private viewing or open home should you wish to progress to an offer please speak to the Salesperson to arrange this. Where possible this will be completed digitally to minimise further contact.

Registration Type – drop down menu (select one)
Name of person who will be attending the viewing
Name(s) of any additional people who will be attending the viewing
(so we can reply with appt time)
(second point of contact)
Address of the person who will be attending the viewing
Address of Property for viewing. If applicable, Date & Time of viewing:
Are you currently working with one of our Salespeople?

If applicable
confirm that I have read, understand and agree to all the points listed at the top of this page
Please confirm your consent to us sharing this information to any Government or Medical Authority should they request this information in the future

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